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What should I do if EA / Javelin cannot verify my Apex install?
Guide Q&AThe troubleshooting guide says the message can result from game-file problems or software conflicts and does not always mean an account ban. First verify Apex files through the EA App.
It also recommends fully exiting the EA App, restarting the PC, and checking for conflicting overlays before trying more disruptive steps.
Based on: EA Javelin and Apex install verification
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Guide replies 1
From the source articleTest a normal EA App launch before starting other software so you can narrow down the cause.